Frequently Asked Questions (FAQs)
Subscriber Identity Module (SIM) Re-Registration
Leveraging on GovTech’s OpenAttestation technology, eVerify Service is developed by the Information and Communication Technologies Authority (ICTA).
eVerify verification service enables quick and easy verification of the authenticity of ICTA’s Licences that are issued as from August 2023.
Yes, this service is provided by ICTA free-of-charge.
ICTA’s eVerify verification service is easily accessible to all members of the public. No login is required to access this service.
SIM re-registration is the process defined in the Information and Communication Technologies (Registration of SIM) Regulations 2023 where a mobile operator collects, verifies and records information of existing holders/users of SIM.
SIM re-registration is mandatory to comply with the Information and Communication Technologies (Registration of SIM) Regulations 2023 which will be effective as from 31st October 2023, based on recommendations of the Commission of Inquiry on Drug Trafficking chaired by former judge Paul Lam Shang Leen.
The aim of this re-registration is to ensure that every SIM holder has his SIM(s) duly registered under his identity by 30 April 2024 in order to avoid any SIM deactivation.
All SIM holders from mobile operators (my.t, Emtel, Chili) are required to re-register their SIM(s).
These include citizens, non-citizens residing in the Republic of Mauritius, public body, corporate body, company, diplomatic mission or any other organisation.
You may re-register either online or by visiting showrooms of mobile operators.
Please contact your respective mobile operator (s) for more information.
Mauritian citizens are required to provide the following:
- National ID card /Personal details of Passport; and
- Recent Utility bill or any other Proof of address.
The mobile operator will also take a coloured photograph of the applicant and verify same against the National Identity Card photo or the photo from the Passport as applicable.
Non-citizens residing in the Republic of Mauritius are required to provide the following:
- Personal Details of Passport;
- Unique Identification Number;
- Residence permit or Occupation permit; and
- Recent Utility bill or any other proof of address.
The mobile operator will also take a coloured photograph of the applicant and verify same against the photo from the Passport.
Each mobile operator will have their respective process in place to ensure that both the owner of the SIM and the actual user, that is, the employee to whom the SIM has been assigned are re-registered.
Please contact your mobile operator(s) for more information.
Yes. All holders of SIM can re-register the SIM(s) they are using by providing the mandatory information/documentation as per the Information and Communication Technologies (Registration of SIM) Regulations 2023.
Please contact your mobile operator(s) for more information.
Yes, transfer of ownership is allowed.
Please contact your mobile operator(s) for more information.
Taking a photo by the mobile operator is one of the mandatory requirements of the Information and Communication Technologies (Registration of SIM) Regulations 2023 for real time verification process. No re-registration can be conducted without a photograph.
No fee is applicable for the re-registration.
As from 31st October 2023 up to 30th April 2024.
The mobile operator will deactivate the SIM.
A minor who is a holder of a SIM cannot do so. Re-registration must be done in the name of the parent or guardian in case he wishes to maintain the SIM for usage by the minor.
Please contact your mobile operator (s) for more information.
You may re-register by visiting showrooms of mobile operators.
Please contact your respective mobile operator (s) for more information.
Yes. There is no limitation on the number of SIMs a person can re-register.
Normally this will not be necessary.
Yes, you must re- register each SIM with each mobile operator accordingly.
Any person who for the purpose of re-registering a SIM or M2M SIM furnishes false or misleading information shall commit an offence and shall on conviction, be liable to a fine not exceeding Rs 50,000/- and to imprisonment for a term not exceeding one year.
Any person who contravenes the Information and Communication Technologies (Registration of SIM) Regulations 2023 shall commit an offence and shall on conviction, be liable to a fine not exceeding Rs 50,000/- and to imprisonment for a term not exceeding one year.
Verification Technology
Developed by GovTech Singapore, OA is an open-sourced framework to endorse and verify documents. The OA files issued by ICTA are verifiable formats of your documents. You may upload them on this website to verify if your documents are issued by ICTA.
No, a licence issued by ICTA is cryptographically hashed based on its content, and contains a signature which is a unique digital code used to verify against ICTA’s public key.
A hash is a unique digital code to verify that the document content has not been altered. When ICTA issues a document, a hash is created based on the document content. The hash is then tagged to the OpenAttestation file. When you upload an OpenAttestation file on this website, another hash will be created. If the content within the uploaded file is identical to the original file, both hashes will match.
A signature is a unique digital code to verify that the document is issued by ICTA. When ICTA issues a document, a hash is created based on the document content. This hash is then signed with ICTA’s private key, creating a signature that is tagged to the OpenAttestation file. When you upload an OpenAttestation file on this website, the signature is verified against ICTA’s public key. If the document is issued by ICTA, the signature can be verified against ICTA’s public key.